Windows 11 Users Facing Major Update Issues
As 2023 draws to a close, Windows 11 users are encountering significant challenges with recent updates. Today, Microsoft acknowledged a critical issue where updates fail to download and install properly if they were applied via USB or CD media, particularly affecting the KB5044284 and KB5046617 patches.
Impact on Multiple Versions of Windows 11
This issue is not limited to the 24H2 version; users of versions 23H2 and 22H2 are also reporting problems resulting from the latest December 2024 Patch Tuesday (KB5048685). Many have noted various issues, with the Start menu freezing being one of the most prominent complaints.
Start Menu Errors Prompt Workarounds
Citrix, acknowledging the widespread nature of the problem, has issued a workaround guide for the Start menu responsiveness issue. Their support article, referenced under CTX number CTX692398, states:
Start menu may stop responding if KB5048685 installed on Windows 11 22H2/23H2 VDA
Symptoms or Error
After installing patch KB5048685 on Windows 11 22H2/23H2 VDA, the Start menu within a VDI session may become unresponsive for some users. [TPV-6122]
Workaround
- Edit the following registry:
- Key: HKLM\SYSTEM\CurrentControlSet\services\CtxUvi
- Value Name: UviProcessExcludes
- Type: REG_SZ
- Append ‘StartMenuExper’ followed by a semicolon (;).
- Reboot the machine.
Installation Stalling and Other Issues
Beyond the Start menu issues, many users have reported their installations freezing at around 60-70%. For those struggling with stalled updates, Microsoft offers a recovery guide to help address these botched installations.
User Experiences and Insights
For instance, a user named Ryan B36 expressed frustration on a Microsoft forum regarding the update KB5048685 for Windows 11 Version 23H2, stating:
Update KB5048685 Windows 11 Version 23H2 for x64 won’t install on my computer.
I tried using the Windows Update Troubleshooter and “sfc /scannow.”Both identified issues but didn’t resolve them. I also attempted the “/RestoreHealth”command, which gets stuck at 62.3%, presenting yet another problem.
At the time of writing, this post has garnered 49 upvotes, highlighting the number of users facing similar frustrations.
Another user, mondwme, reported repeatedly encountering a restart prompt without the update proceeding, stating:
I have already restarted four times but it still says that I need to update it again.
The troubleshooter indicates everything is fine, yet the update remains incomplete. I completely shut my laptop down and restarted, but the issue persists.
This thread has received 24 upvotes, indicating that it is a common issue among users.
Persistent Error Codes and Network Issues
Another community member, Nighter, faced a 0x80070002 error towards the end of the installation process. They detailed multiple troubleshooting steps tried, only to conclude their attempts were unsuccessful:
I have tried everything possible except reloading my system, yet installations stall at 100% and fail, prompting retries.
I attempted various fixes including using the Update Troubleshooter, resetting services, and deleting/moving specific system folders, but nothing worked.
This concern has been upvoted by 27 others, reflecting its prevalence.
Finally, there’s a report from user WeICA, who noted issues with their Wi-Fi connection following the KB5048685 update:
Since this morning, my Wi-Fi stopped working. Other devices connect fine, but my laptop refuses to connect to the internet.
I’ve attempted resetting the network, but it still fails to resolve the problem. The update specifically seems to have caused the issue.
This particular concern has received 14 upvotes, indicating a similar experience for others.
For more detailed insights on this issue, check out the original report on Neowin.
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