Windows 10 KB5071959 Update Released to Resolve Microsoft Bug Blocking ESU (Extended Security Updates)

Important Update: Windows 10 KB5071959 Resolves ESU Enrollment Issues

Microsoft has released the out-of-band update Windows 10 KB5071959, addressing significant issues that previously hindered users from enrolling in the Extended Security Updates (ESU) program. According to a statement from the company, they acknowledged a couple of errors that resulted in failed enrollments, including a generic notification stating, “Something went wrong.” This new update resolves all problems related to the ESU process.

This particular update appears exclusively for systems that have encountered difficulties registering for ESU. If you find KB5071959 on your device, it’s essential to install it. Many users faced a bug in Windows 10 that blocked access to the ESU enrollment wizard for several weeks. Microsoft successfully rectified this on November 11, coinciding with their release of critical security updates reliant on ESU.

Background on the ESU Enrollment Issues

On November 9, an exclusive report by Windows Latest highlighted that several PCs within the EU were facing broken ESU sign-up processes due to two primary issues. The first was an error that categorized ESU enrollment as “temporarily unavailable” in certain EU regions. Contrary to popular assumptions, this was not related to EU privacy regulations.

Windows 10 ESU error — Image Courtesy: WindowsLatest.com

Initially, Microsoft announced that the rollout of ESU in the EU would occur gradually beginning in early October. However, as we moved into mid-November, numerous users still lacked access to the “Enroll now” option for the Extended Security Updates.

Even when the “Enroll now” button appeared, users continued to face issues, as Microsoft indicated that ESU enrollment was “coming soon.” The persistent error message stated, “Enrollment for Windows 10 Extended Security Updates is temporarily unavailable in your region.” This situation was clearly verified by Windows Latest through various tests, revealing that consumers and businesses alike were prevented from signing up for ESU due to known bugs.

Something went wrong error in Windows 10 ESU

The other issue causing complications was the “Something went wrong” error, reported by users in the United States and beyond when attempting to enroll for the free Extended Security Updates. It appears these known problems had been lingering for about a month prior to their resolution on November 11, coinciding with Patch Tuesday.

Key Features of Windows 10 KB5071959

With the introduction of Windows 10 KB5071959, users can finally utilize the “Enroll now” button successfully. Microsoft confirmed in a statement, “We have identified an issue in the Windows 10 Consumer Extended Security Update (ESU) enrollment process where the enrollment wizard might fail on eligible devices.”

If you have previously encountered barriers to signing up for Windows 10 ESU due to abrupt failure of the enrollment process accompanied by errors like “Something went wrong, ” it is crucial to check for updates and install the KB5071959 update. This out-of-band update is being disseminated to all PCs yet to enroll in ESU.

Furthermore, Microsoft cautions that upcoming Patch Tuesday updates in November 2025 (KB5068781) and others will not be available unless you successfully enroll in ESU. Therefore, if you’re unable to sign up for ESU, it’s imperative to install Windows 10 KB5071959 first. This update effectively becomes a prerequisite for accessing subsequent updates.

Conversely, if you have already enrolled in ESU, or if you are able to do so without issues, there is no need to download the out-of-band update (KB5071959).Should the Windows 10 November 2025 Patch Tuesday (KB5068781) appear on your system, no further action will be necessary on your part.

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