Troubleshooting Black Ops 6 Pre-load Issues on PC, Xbox, and PlayStation: Causes and Solutions

Issues with Black Ops 6 Pre-load on PC, Xbox, and PlayStation have been troubling gamers since the function was introduced. While reports of these issues have surfaced across various platforms, Steam users appear to be the most affected. The root cause of this problem is not yet fully understood; however, many speculate it could be linked to the recent updates in Call of Duty HQ, which may be hindering the pre-loading process.

This article seeks to explore potential solutions for resolving the Black Ops 6 pre-load issues on PC, Xbox, and PlayStation.

Potential Solutions for Black Ops 6 Pre-load Issues on PC, Xbox, and PlayStation

Below are several methods you can try to fix the Black Ops 6 pre-load problems on PC, Xbox, and PlayStation:

Update Your Console’s Firmware

Most console firmware updates happen automatically, but there’s a chance that you might have missed a few if you haven’t used your console recently. Therefore, it’s advisable to access your console settings and check for any available system updates. If there are updates pending, make sure to download and install them.

After completing the update, the pre-load error for Black Ops 6 on your PC, Xbox, or PlayStation should be resolved.

Pre-load Using Call of Duty HQ

Pre-loading Black Ops 6 through Call of Duty HQ (Image via Activision) — Pre-loading Black Ops 6 via Call of Duty HQ (Image supplied by Activision)

If you’ve updated to the latest version of the Call of Duty HQ and possess the license for Black Ops 6, you can pre-load the game directly through the HQ client. Here’s how to do it:

Open Call of Duty HQ.
Navigate to Settings by selecting the gear icon in the upper right corner.
Scroll down to Manage Files found under the More section.
Select Black Ops 6 from the list.
Download both the single-player campaign and the multiplayer components separately.
Exit the Call of Duty HQ application.

This process should initiate a new download on your platform, potentially resolving the issue with the Black Ops 6 pre-load.

Manual Pre-loading for Steam Users

Verifying game files for Black Ops 6 on Steam (Image via Valve) — Verifying Black Ops 6 game files on Steam (Image courtesy of Valve)

This solution is specifically for those using Steam. If you’re finding that your pre-load hasn’t started, you can try to download the files manually by following these steps:

Open Steam and access your game Library.
Right-click on Call of Duty and choose Properties.
On the left panel, click on DLC.
Make sure all entries containing Black Ops 6 are checked.
Next, go to Installed Files on the same left panel.
Select Verify Integrity of Game Files and wait for the verification to finish.
Any new downloads should be recognized afterwards. If they aren’t, try closing and restarting Steam.

This method should trigger the pre-loading process for you. However, it is important to remember that you must own the game license; attempting to download files without purchasing will not work.

Be sure to have purchased the game on the Steam account you intend to use for pre-loading.

These are the possible solutions for addressing the Black Ops 6 pre-load not functioning on PC, Xbox, and PlayStation. If you continue to have issues after trying these recommendations, consider reaching out to the Activision Support team for additional help.

For the latest updates and guides related to Call of Duty, explore the links below:

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