Sales & Marketing

7 Ways to Build Customer Loyalty

7 Ways to Build Customer Loyalty

Customer loyalty can help businesses cultivate repeat business and establish a base of customers they can rely on month after month, year after year. Repeat

The Future of Retail: Trends for 2023

The Future of Retail: Trends for 2023

Retail is undergoing a massive technological remaking, and that trend will continue this year. Consumer data protection remains a major concern for retailers, especially in

7 Ways to Improve Your Business Blog

7 Ways to Improve Your Business Blog

Blogging regularly is a low-cost marketing strategy that’s especially important for improving your search engine rankings and generating online leads. To improve your business blog,

7 Ways to Improve Your Sales

7 Ways to Improve Your Sales

The most important aspect of sales is a strong sales plan that you can continuously improve. To be an effective team leader, build relationships with

How CRM Analytics Work

How CRM Analytics Work

CRM analytics gives you insights about your customers and how well your sales and customer service teams are reaching them. CRM analytics helps you monitor

CRM Metrics You Should Know

CRM Metrics You Should Know

Customer relationship management metrics help companies more accurately measure their progress toward achieving their ultimate goals as a business. Part of deciding what metrics are

How CRM Benefits Marketing Campaigns

How CRM Benefits Marketing Campaigns

Customer relationship management (CRM) is essential to sales, marketing, and customer support. CRM software can help to automate data collection and analysis so your teams

How to Develop a Customer Survey

How to Develop a Customer Survey

Incorporating customer feedback into your business is more important today than previously. One of the biggest advantages of using customer surveys is that you can

What Is Contact Management?

What Is Contact Management?

Contact management is the process of storing and tracking data on customers and leads. In addition to providing quick access to customer data, investing in

How to Track and Manage Lead Sources

How to Track and Manage Lead Sources

A lead source is the channel through which a lead initially discovers your company. Lead sources include social media, search engines, referrals, events and advertisements.