Surface Pro 11 and Laptop 7 receive significant firmware updates addressing shutdown issues, black screen problems, and more

Surface Pro 11 and Laptop 7 receive significant firmware updates addressing shutdown issues, black screen problems, and more

Microsoft Enhances ARM Devices with June 2025 Firmware Updates

Microsoft has rolled out significant firmware updates for its ARM-based Copilot+ PCs, specifically the Surface Pro 11 and Surface Laptop 7. Users can now access the June 2025 updates, which aim to resolve a variety of common issues such as sudden shutdowns while streaming Netflix, irritating black screen flashes, haptic feedback problems with the Slim Pen in OneNote, misleading battery status indicators, and overall performance enhancements.

Update Overview for Surface Devices

Below are the detailed changelogs for both the Surface Pro 11 and Surface Laptop 7:

Surface Pro 11 Surface Laptop 7

Reliability Enhancements:

  • Improves system stability, reducing the risk of unexpected shutdowns and black screens during Netflix playback.
  • Addresses issues causing screen flickers or blanks during power state changes.
  • Enhances touch responsiveness by fixing problems that occur after prolonged Sleep mode.
  • Resolves Slim Pen functionality issues in Microsoft OneNote.
  • Fixes incorrect battery status display upon exiting Sleep mode.

Performance and Usability Improvements:

  • Cures authentication failures related to Windows Hello upon waking from Sleep mode.
  • Enhances camera reliability, minimizing crashes and ensuring smooth transitions during video calls and camera usage.
  • Fixes crashing issues within the Settings app when configuring Fingerprint recognition.

Interoperability Fixes:

  • Resolves connectivity problems affecting wired network access and detection of external monitors via USB-C.

Reliability Enhancements:

  • Boosts overall stability, leading to fewer unexpected crashes and error messages.
  • Mitigates crashes during audio streaming sessions.
  • Reduces display timeout incidents and recovery cycles.
  • Fixes issues leading to black screens after resuming from Sleep mode.

Performance and Usability Improvements:

  • Tackles intermittent audio disruptions during video playback with Bluetooth headsets.
  • Addresses audio dropouts in Teams during transitions between Bluetooth and built-in speakers.
  • Fixes startup recognition problems with USB Type-A devices on the first boot.

Interoperability Fixes:

  • Rectifies issues from the April 2025 release that hindered Thunderbolt 4 monitor functionality.

How to Update Your Device

To obtain these updates, navigate to Settings > Windows Update. Similar to Windows updates, these Surface firmware releases are cumulative, meaning a single download will encompass all previous updates. Although these latest updates for the Surface Pro 11 and Surface Laptop 7 are designed without known issues, it is important to note that firmware updates cannot be uninstalled. Therefore, ensure you back up important data prior to commencing the update process.

Additional Resources

For comprehensive release notes, visit:

These updates apply exclusively to the Snapdragon-based models, excluding those with Intel processors.

Source & Images

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