
Overview of Sony’s Recent PS Store Credit Offering
- Sony has started to distribute $10 worth of PS Store credit to certain PlayStation users.
- This initiative is being framed as a form of compensation for voucher redemption issues experienced by some users on December 24, 2024.
Recently, Sony has begun issuing complimentary PlayStation Store wallet credits to selected customers. However, the scope of recipients appears limited, as eligibility is linked to a specific issue affecting PlayStation services during the Christmas period of 2024.
This is not the first instance of Sony offering PS Store wallet credits; such gestures are typically made for various reasons, including as loyalty rewards or as recompense for service disruptions. Often, these initiatives are not widely publicized, especially when directed toward a small group of affected users.
Compensation for Voucher Redemption Issues
According to PlayStation Lifestyle, Sony has recognized the struggles of users who encountered difficulties redeeming PlayStation Store voucher codes at the end of 2024. The company attributed this issue to an unspecified “systems error” that occurred on December 24 but was promptly resolved that same day. As a gesture of goodwill, affected users are being offered $10 credits to their PS Store accounts.
Notably, users receiving these notifications will find that the credits are applied automatically to their accounts, minimizing any additional hassle.

Additionally, Sony’s communication stresses that most vouchers from the recent holiday deals remain valid. Therefore, the allocated PS Store credit serves not as a replacement for lost vouchers but as an acknowledgment of any inconveniences users may have faced during the incident.
How to Check Your PlayStation Wallet Balance
The recipient pool for this compensation initiative remains ambiguous. The issue on Christmas Eve did not attract wide media attention, indicating that it might have impacted only a small segment of users.
As a result, it seems likely that the number of users eligible for the $10 credit is relatively modest. To confirm if you’ve received the credit, you can easily check your wallet balance. Simply click the More icon located in the top-right corner of any PS Store page on your PlayStation console. Your balance will be displayed beneath your account name on the subsequent screen, and it can also be verified using the PlayStation app or website.
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