Solutions for iPhone Stuck in SOS Mode

In order to resolve the issue of iPhone stuck on SOS mode, a concern frequently reported by Verizon users on September 30, 2024, this guide will assist you through the necessary steps. While the Emergency SOS feature is invaluable in emergencies, experiencing a malfunction that leaves your device in SOS mode can be frustrating.

This article outlines the recommendations from Apple for fixing the iPhone stuck on SOS mode error.

Steps to fix the iPhone stuck on SOS mode issue

Reconnect to your mobile network

Open the Settings app.
Enable Airplane Mode for a minimum of 15 seconds.
Disable Airplane Mode.

Restart your iPhone or iPad

Restart your device. For detailed instructions, see how to restart your iPhone or restart your iPad.

Contact your mobile network provider

The iPhone stuck on SOS mode issue may arise from problems with your mobile network provider. Follow these steps to troubleshoot:

Ensure your account is active and in good standing.
Confirm that you are in an area with mobile network coverage and check for any service outages.
Make sure your device isn’t blocked from receiving mobile services, and verify that it’s on the correct data plan.
Inquire if your local government requires IMEI registration for iPhones purchased outside your country or region.

Update your iPhone or iPad

Update your iPhone or iPad to the most recent version of iOS or iPadOS.

Check for a network provider settings update

Follow these steps to manually install a network provider settings update:

Ensure your device is connected to Wi-Fi.
Navigate to Settings > General > About. If an update is available, there will be an option to update your network provider settings.
To check the version of network provider settings on your device, go to Settings > General > About, and look next to Network Provider.

Remember that if you insert a new SIM card into your iPhone or iPad, you will need to download the network provider settings for the new provider.

Solutions for iPhone stuck on SOS mode error for Dual SIM, 3G networks, and more

If you are using a Dual SIM iPhone or have a 3G network, Apple has specific solutions for those cases as well. Additionally, users traveling internationally should also find these solutions helpful.

iPhone with Dual SIM

For users with a Dual SIM iPhone, follow these steps to resolve the iPhone stuck on SOS mode error:

Open Settings.
Tap on Mobile Data and select the mobile line you wish to review. Check if it’s enabled.
If your mobile data line is turned off, enable it and check for available service.

If your mobile data line is not visible, contact your network provider to set up an eSIM or insert a physical SIM card.

If you are using a physical SIM card, remove it and reinsert it. Should your SIM card be damaged or improperly fitting in the tray, or if you’ve transferred your physical SIM card from another device, request a new SIM card from your network provider.

Traveling internationally

Data Roaming in settings (image via Apple)

If you are traveling abroad, ensure your device is configured for data roaming.

1) Go to Settings, then tap Mobile or Mobile Data. Then:

If your device has a single SIM or eSIM, enable Mobile Data, then tap Mobile Data Options.
If your device has Dual SIM or Dual eSIM, turn on Mobile Data, select the number you want to edit, then tap Mobile Data Options.

2) Finally, enable Data Roaming.

Devices using a 3G network

If you encounter a No Service message on your device and you own an iPhone 5s, iPhone 5c, or an earlier model, or an iPad 2 (Wi-Fi + Mobile Data) or earlier, contact your network provider for assistance. For iPhone 6 or later models or iPads (3rd generation) or later, follow the steps below to rectify the iPhone stuck on SOS mode error:

Update your iPhone or iPad to the latest version of iOS or iPadOS.
Navigate to Settings > Mobile Data. Then:

On iPhone, select Mobile Data Options, then activate Enable LTE.
On iPad, enable LTE.

If the No Service message persists after completing these steps, reach out to your network provider.

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