Latest firmware update blocks Surface Go base configurations

Living in 2022 with a Windows device with just 4GB of RAM and a measly 64GB of eMMC storage is not something that can be called fun. However, devices with such modest specs can do light PC work if a firmware update doesn’t completely screw them up. Unfortunately, that’s exactly what happened to owners of the original Surface Go.

A thread on the Microsoft support forums reveals numerous posts from first generation Surface Go owners complaining about a firmware update that is blocking their devices. In early May 2022, Microsoft released a set of fixes that caused several devices to stop booting. When trying to start Surface Go with basic configuration, users see the “No bootable device” error.

At the moment, there is no workaround for the issue, which means affected devices will remain locked until Microsoft offers a workaround. Interestingly, this isn’t the first time a firmware update has broken Surface computers. In February, a new storage driver did the same with the third generation Surface Book, and Microsoft quickly removed the update.

For some reason, the failed first generation Surface Go firmware update is still available for download. If you have an original Surface Go with eMMC storage, pause Windows Update and don’t install the latest firmware. You can’t uninstall firmware on Surface devices, so disabling Windows Update is the only way to ensure your tablet doesn’t load a problematic driver.

Luckily, Microsoft seems to be aware of this issue. One of the affected users reported that Microsoft Business Support told them that the company’s engineers are looking into the issue. However, there is no word on when the needed fix will be available or how affected users will have to restore their now-dead Surface Go tablets.

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