Over 60,000 Users Report Starlink Service Outage – Musk Apologizes and Vows Quick Fix

Over 60,000 Users Report Starlink Service Outage – Musk Apologizes and Vows Quick Fix

This article does not constitute investment advice. The author does not hold any positions in the stocks mentioned herein.

SpaceX’s Starlink satellite internet service is currently grappling with a significant outage, as evidenced by over 65, 000 disruption reports logged on Down Detector. In response, Starlink acknowledged the issue on X (formerly Twitter) and indicated that efforts are underway to restore service promptly. This outage coincides with the exciting announcement that Starlink’s partnership with T-Mobile has transitioned from beta testing to a full public rollout, potentially impacting customers from all major carriers including AT&T and Verizon.

Over the past few years, SpaceX has significantly expanded its Starlink network, now serving more than six million users around the globe. Recent statistics from SpaceX revealed an average download speed of 180 Mbps, with latency decreasing below 55 milliseconds. However, as user numbers swell, the approximately 8, 000 satellites in orbit may occasionally struggle to maintain consistent coverage, especially in areas with higher user traffic.

The outages reported today began around 3:10 p.m. Eastern Time, when initial reports numbered around 7, 830. In less than half an hour, the figures skyrocketed to 61, 572 by 3:25 p.m. Users took to social media platforms to share their experiences, indicating that the disruption affected both domestic and international customers.

Starlink confirmed the outage at 4:05 p.m., stating that the company was “actively implementing a solution.” Notably, the surge in outage reports seemed to overwhelm a community-operated Starlink status checker, which failed to provide relevant updates during this critical period.

This outage happened on a pivotal day, as SpaceX and T-Mobile officially launched their T-Satellite service, which utilizes over 650 Starlink satellites to enhance cellular coverage across the U. S., addressing long-standing dead zones. T-Mobile also announced that this service is now accessible to users of Verizon and AT&T.

As of the latest updates, Starlink has offered no further information regarding the outage. CEO Elon Musk addressed the situation by promising to resolve the underlying issues to prevent future occurrences. He also expressed regret for the inconvenience caused by the outage and assured users that “Service will be restored shortly.”

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