Microsoft resolves OneDrive freezing issues on macOS with workaround for users

Microsoft resolves OneDrive freezing issues on macOS with workaround for users

Microsoft Resolves OneDrive Freezing Issue on macOS Sequoia

Microsoft has officially announced an important update for macOS users, particularly addressing the long-standing issue with the OneDrive application freezing on macOS Sequoia. This problem, which emerged a few months back during the rollout of macOS 15, has now been resolved, marking a significant improvement for users experiencing disruptions while opening or saving files.

Update Availability

If you are currently using macOS 15.2, you should no longer experience these freezing incidents. However, if you are unable to update your operating system right away, there are temporary solutions you can employ to mitigate the inconvenience.

Workarounds for User Issues

Steps to Open Files

To effectively open files while dealing with this issue, follow these steps:

  1. In the top-right corner of Activity Monitor, type OpenAndSavePanelService in the search bar.
  2. Locate and select the process from the displayed list, which may show high CPU usage or be labeled as “No response”.
  3. Click the X button in the top menu bar and select Force Quit.
  4. Restart OneDrive for a fresh start.
  5. Save your Office file to a different folder location to avoid further issues.

Steps to Save Files

To resolve issues while saving files, you can utilize this workaround:

  1. Open Activity Monitor and input OpenAndSavePanelService in the search field at the top right.
  2. Select the relevant process, which might indicate unusually high CPU usage or be marked as unresponsive.
  3. From the top menu, click on the X button and opt for Force Quit.
  4. Transfer the file from your Desktop or Documents folder to an alternate location.
  5. Open your file as you normally would afterward.

Remaining Issues and Further Assistance

Despite the recent fix, users should be aware that not all OneDrive-related bugs have been resolved at this time. Users may still encounter issues such as difficulties finding specific files, viewing shared folders, or previewing. msg files. For a comprehensive list of known issues along with possible workarounds, you can refer to the official documentation.

For more information regarding the recent updates and fixes, you can also check additional resources like this source.

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