
Microsoft Addresses Jump Lists Issue in Windows 10
In a recent update, Microsoft has acknowledged a long-standing issue affecting jump lists on the Windows 10 Start menu, a problem that originated with the update KB5052077 released on February 25, 2025. This acknowledgment comes after numerous reports from users highlighting difficulties in accessing jump lists for applications pinned to the taskbar.
Understanding Jump Lists
Jump lists serve as a useful feature in Windows, allowing users to access quick actions and recent files by right-clicking an application icon on the taskbar or within the Start menu. Notably, apps like Microsoft Word and Excel are among those impacted, as the problem disrupts users’ ability to view recent documents or actions.
Cause of the Problem
According to official documentation released by Microsoft, this bug stems from a recent rollout associated with enhancing user account control within the Start menu for Windows 10 version 22H2:
This issue was caused by a recent feature rollout that integrates account control experiences in the Start Menu for users on Windows 10 22H2. Account control provides users with an easily accessible way to manage their accounts and helps them get the most value from their accounts. This rollout began gradually in March 2025 via Controlled Feature Rollout (CFR), which is the process of gradually rolling out new features to compatible devices.
Resolution and Patch Deployment
The situation has improved as Microsoft intervened and ceased the problematic feature rollout on April 25, 2025. This halt prevented additional instances of the issue and enabled the repair process for affected systems. Importantly, devices connected to the internet automatically received the necessary updates without requiring user intervention:
This issue was resolved by a service change that was rolled out on April 25, 2025. If you are still facing this issue, please ensure that your device is connected to the internet to receive the automatic resolution that has been rolled out. After the next reboot, this issue should be resolved.
Scope of Affected Devices
It is essential to note that only Windows 10 version 22H2 Home and Pro were impacted by this issue, while devices running Windows 11 remained unaffected.
For further details, visit the official Microsoft [documentation](https://learn.microsoft.com/en-us/windows/release-health/status-windows-10-22h2#3547msgdesc).
To learn more about the issue and resolution, you can read the article on [Neowin](https://www.neowin.net/news/microsoft-quietly-fixed-broken-windows-10-jump-lists/).
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