Microsoft Resolves Drag-and-Drop Problems in Outlook for Windows 11 24H2

Microsoft Resolves Drag-and-Drop Problems in Outlook for Windows 11 24H2

Microsoft Addresses Drag-and-Drop Bug in Classic Outlook

Microsoft has officially recognized a prevalent issue affecting users of the classic Outlook application on Windows 11. This bug restricts the ability to drag and drop emails or calendar items for those utilizing version 24H2 after specific Windows updates were installed.

Details of the Bug

As stated in Microsoft Support documentation, the drag-and-drop functionality malfunctions following the application of the January 2025 non-security update (KB5050094, build 26100.3037) and the February 2025 Patch Tuesday update (KB5051987, build 26100.3194).Users have reported that the cursor changes to a stop symbol when they try to move items, effectively freezing the action.

How to Resolve the Issue

To rectify this problem, affected users can download and install the update KB5052093, which serves as the latest non-security update for Windows 11, specifically for the 24H2 version. Since this update is optional, users will need to manually navigate to Settings > Windows Update to install it. This update not only addresses the drag-and-drop issue in classic Outlook but also introduces a range of other enhancements and improvements. For an exhaustive list of changes, refer to our dedicated article.

Temporary Workaround Available

If users prefer not to install preview updates (C-updates provide a glimpse of what’s forthcoming), a temporary workaround is highlighted in the official support page:

WORKAROUND

To bypass the issue, disable the Outlook option for “Optimize for compatibility” as follows:

  1. Click on the File tab and select Options.
  2. Under the General tab, located in the User Interface options, select “Optimize for best appearance.”

Scope of the Issue

It’s important to note that this drag-and-drop bug exclusively impacts users on Windows 11 version 24H2. Anyone operating on alternate versions should not experience difficulties when managing items within classic Outlook.

Other Concerns with Windows 11

In related news regarding the recent updates to Windows 11, Microsoft has also acknowledged compatibility issues arising with AutoCAD. As a response, the company has put a hold on the update rollout for users running AutoCAD 2022, indicating ongoing attention to system reliability.

For additional insights, you can visit the following article: Source & Images.

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