Microsoft’s Ongoing Audio Issues Affecting Windows 11 24H2 Upgrade
In recent developments, Microsoft lifted a block on the Windows 11 24H2 upgrade that was previously in place for certain gaming devices. Unfortunately, for users experiencing issues with Dirac Audio, a significant bug persists. Microsoft has officially stated that they have yet to find a solution for this ongoing problem.
The Nature of the Compatibility Issue
This audio compatibility issue was first acknowledged by Microsoft back in December 2024, leading to a safeguard hold on specific devices from a single manufacturer. The original notification detailed:
A compatibility safeguard hold has been applied to a limited set of devices from one manufacturer due to an audio issue following the installation of Windows 11, version 24H2. This issue was observed on some devices containing Dirac Audio with the cridspapo.dll file.
After installing Windows 11, version 24H2, some users reported that their device’s integrated speakers, Bluetooth speakers, and Bluetooth headsets stopped functioning. They also reported that both first-party and third-party applications didn’t recognize these devices.
These devices will not be offered to install Windows 11, version 24H2 via the Windows Update channel until this issue is resolved. IT administrators using Windows Update for Business reports can check this issue using its safeguard ID: 54283088.
Current Status and User Impact
Despite the time that has passed since the issue was first raised, Microsoft updated the bug status to “confirmed”instead of “mitigated.”This change signals that affected users must endure further delays without a clear resolution in sight. It appears that the crucial driver meant to address the issue has not yet been released, suggesting that the responsibility may not solely lie with Microsoft.
For those who wish to track the progress of this issue, additional information can be found on Microsoft’s Windows Health Dashboard.
Alternative Solutions for Users
If, by chance, you still have not received the Windows 11 24H2 upgrade due to compatibility constraints, there is a potential workaround. Users can employ a Registry/Group Policy hack to attempt an immediate upgrade.
For practical guidance and further updates, keep an eye on official channels. Stay tuned for more news as Microsoft continues to work on a resolution.
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