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Microsoft 365 Services Experience Outage: Outlook Affected
Microsoft has officially acknowledged that users are currently facing difficulties accessing Microsoft 365 services, particularly Outlook. This announcement was made via the Microsoft 365 Status account on Twitter, highlighting that Outlook features are unavailable at the moment. Users can refer to the Microsoft 365 Admin Center for status updates concerning the ongoing issue, identified by the issue ID EX1036356. The disruption appears to be localized to Outlook on the web.
We’re investigating reports of an issue affecting users’ ability to access Outlook on the web. For more information, see EX1036356 in the admin center.
— Microsoft 365 Status (@MSFT365Status) March 19, 2025
Current Service Health Status
According to the official Microsoft 365 Service Health Status website, the system is still reporting that “everything is up and running.” However, this page is expected to be updated shortly to reflect the current service disruptions.
Ongoing Updates
This article will be revised as new information emerges regarding the status of the outage.
Latest Developments
Microsoft has confirmed that they have pinpointed the underlying issue and are in the process of reversing recent changes that caused the service disruptions. Continuous monitoring will be implemented to ensure stability.
We identified a recent change made to a portion of Outlook on the web infrastructure, that may have resulted in impact. We’re reverting the change to remediate the issue and closely monitoring. Please see EX1036356 in the admin center for more information.
— Microsoft 365 Status (@MSFT365Status) March 19, 2025
In a subsequent update, Microsoft indicated that the change has been successfully reverted and that normal functionality has been restored for all affected users.
We successfully reverted the change and confirmed that the impact is resolved for all users. For more information, please refer to EX1036356 in the admin center.
— Microsoft 365 Status (@MSFT365Status) March 19, 2025
For continuous updates and further details, please refer to our original source here.
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