Microsoft blocks Windows 11 24H2 update on PCs due to third-party driver issue

Microsoft Lifts Block on Windows 11 24H2 Feature Update

In April 2023, Microsoft temporarily suspended the download and installation of the Windows 11 24H2 feature update due to significant compatibility challenges. Users experienced serious issues, including system freezes and the notorious blue and black screen errors, primarily caused by a problematic third-party driver.

The Driver Dilemma: SenseShield’s Role

The primary instigator of these issues was identified as the sprotect.sys driver, developed by SenseShield Technology Co., Ltd, which is essential for encryption protection. Fortunately, Microsoft has announced the resolution of these issues and has lifted the safeguard hold associated with ID 56318982.

Navigate Software Updates for Compatibility

Despite the removal of the hold, Microsoft cautions that due to the broad spectrum of software applications utilizing SenseShield technology, pinpointing the exact software requiring an update may be complex. Users are encouraged to update their applications to facilitate the installation of the Windows 11 24H2 update.

“Recent versions of software that employ the sprotect.sys driver have resolved the compatibility issue. Please note that many applications employ SenseShield technology and the sprotect.sys driver is automatically installed with some applications. As a result, it may be difficult to determine which update may be necessary. If an application using sprotect.sys loses functionality, updating it to a newer version can resolve the issue.”

What to Expect Next

As of October 15, 2023, the safeguard hold on the Windows 11 24H2 update has officially been lifted. However, Microsoft advises that even after the compatibility block’s removal, users might still experience a delay of up to 48 hours for the feature update to appear on their systems. Thus, patience may be necessary as system updates roll out.

The Role of SenseShield Technology

For those unfamiliar, SenseShield Technology Co., Ltd, previously known as Senselock, specializes in software and intellectual property protection, as well as enterprise data security solutions that include tools like VirBox.

For more information, visit the detailed update on Microsoft’s official page: Microsoft Release Health.

Stay informed and make sure to keep your applications up to date to enjoy the latest features and security improvements that Windows 11 has to offer.

For additional context, check out this informative article on Neowin: Neowin Article.

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