January 2025 Patch Tuesday Updates: Key Issues with Citrix Software
On January 14, 2025, Microsoft rolled out its first Patch Tuesday updates targeting both Windows 10 and Windows 11 systems. While most computers should seamlessly apply these security patches, users with specific software installations may encounter challenges during the offline installation phase. Notably, Microsoft has alerted users regarding compatibility issues with certain Citrix applications accompanying the January updates.
Compatibility Warnings for Citrix Users
In an official announcement, Microsoft specified that individuals running “specific Citrix components”may experience installation failures of the Windows security updates for January 2025. The primary culprit is the Citrix Session Recording Agent version 2411, which was introduced the previous month. If your device is included in the affected category, you should be aware of the following potential issue:
Affected devices might initially download and apply the January 2025 Windows security update correctly, such as via the Windows Update page in Settings. However, when restarting the device to complete the update installation, an error message with text similar to “Something didn’t go as planned. No need to worry – undoing changes” appears. The device will then revert to the Windows updates previously present on the device.
Temporary Workarounds for Affected Devices
The silver lining is that this issue primarily impacts corporate environments, as Citrix Session Recording Agent is typically not found on personal computers. However, if you utilize a workplace device that includes this component, it’s advisable to implement a temporary workaround while both Citrix and Microsoft collaborate on a permanent fix.
Citrix has released a support document detailing instructions to stop the Session Recording Monitor Service temporarily. Users can manually restart this service post-update or use commands via PowerShell or Command Prompt for convenience. Comprehensive information is accessible on the official Citrix Support website.
Impacted Systems and Additional Concerns
This bug affects a wide range of supported operating systems, including Windows Server 2019, 2022, and 2025, as well as Windows 11 versions 24H2, 23H2, and 22H2, along with Windows 10 version 22H2. Additionally, other issues have been reported following the latest updates, including problems with launching OpenSSH.
For further insights and updates on this topic, refer to the following source: Source&Images.
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