Recent Printer-Related Issues and Their Solutions
In recent developments, two significant printer-related incidents have surfaced. The first concerns accusations against Brother regarding ink manipulation, drawing comparisons to similar issues previously faced by HP and Canon. The second issue involves USB dual-mode printers—those that are compatible with both USB and IPP Over USB protocols—experiencing printing errors due to a problematic update for Windows 11. This situation arose from an optional non-security preview update released in January 2025, which resulted in users receiving gibberish outputs. Microsoft has since provided a Group Policy workaround to mitigate the problem.
Microsoft’s Update and Resolution
With the recent release of update KB5053657 on March 25, 2025, Microsoft has announced that it has effectively addressed the aforementioned bug. Included in this update are Group Policies tailored for enterprise environments. Microsoft has communicated the following:
Resolution:
This issue was resolved by Windows updates released on March 25, 2025 (KB5053657) and later. We highly recommend that you install the latest update for your device, as it includes critical improvements and resolutions for various issues, including this one.
If your device is managed within an enterprise environment and has updated to the version released on March 25, 2025 (KB5053657) or a subsequent update, no Known Issue Rollback (KIR) or special Group Policy is needed to resolve this issue. However, if you are still using an update released prior to March 25, 2025, and are encountering this issue, your IT administrator can apply the specific Group Policy described below. This policy is located in Computer Configuration > Administrative Templates >.
Group Policy downloads with corresponding names:
- Download for Windows 11, version 23H2 and 22H2 – Windows 11 22H2 KB5050092 250131_150523 Known Issue Rollback
- Download for Windows 10, version 22H2 – Windows 10 22H2, 21H1, 21H2, and 22H2 KB5050081 250131_082569 Known Issue Rollback
Important: Ensure you install and configure the Group Policy suitable for your version of Windows to effectively resolve this issue. A device restart is necessary to apply the Group Policy settings, which will momentarily disable the change responsible for the printing problem.
Where to Find More Information
For further details on this issue, you can visit Microsoft’s Windows health dashboard.
For additional insights and images related to this update, check out this source.
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