Microsoft 365 Copilot Enhances Viva Engage with AI-Generated Engagement

Microsoft 365 Copilot Enhances Viva Engage with AI-Generated Engagement
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Microsoft Expands Copilot Integration Across Its Software Ecosystem

Microsoft is aggressively pushing the boundaries of its AI capabilities by embedding Copilot into a wide range of its software applications. This strategy has recently seen the incorporation of Copilot into products such as Samsung TVs, Visual Studio, and Windows 11. The latest development involves its deployment in Viva Engage, an employee engagement platform designed to enhance workplace communication.

Understanding Viva Engage

For those unfamiliar, Viva Engage represents a rebranding of the Yammer platform, introduced to foster better interaction within organizations. It promotes effective communication through various means such as communities, virtual events, and announcements. Given its role as an essential tool for businesses, the integration of Copilot was a strategic move to enhance its functionalities.

Enhanced Features of Copilot in Viva Engage

According to Microsoft, the incorporation of Copilot into Viva Engage offers several innovative features aimed at increasing productivity. These features include:

  • Context-aware prompts: These help users to engage more effectively with the platform.
  • Smart catch-up cards: Summarizing key discussions and updates for easier understanding.
  • Thematic content grouping: Users can inquire about specific themes, streamlining information retrieval.

Furthermore, Copilot enriches the search functionality by understanding natural language queries. For instance, users can simply ask, “Catch me up on where I’ve been mentioned, ”and receive prompt and relevant results.

Seamless Integration with Outlook and Teams

Active participants in Viva Engage will find it beneficial that Copilot links with both Outlook and Teams, providing additional context. This integration empowers users to draft posts with the help of AI rather than starting from scratch, significantly saving time and effort.

Availability and Feedback Mechanism

The Microsoft 365 Copilot integration for Viva Engage is currently accessible for customers who possess a valid Copilot license. Microsoft envisions this feature as the cornerstone of modern workplace productivity within community settings. Users are encouraged to participate in the development process by providing feedback on Copilot’s responses using a simple thumbs-up or thumbs-down system, helping refine the tool further.

It’s important to note that while Copilot functionalities have been progressively rolled out to Viva Engage, this recent announcement pertains specifically to the full availability of Microsoft 365 Copilot, which includes integrations with additional Microsoft applications.

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