Intel Resolves Audio Issue on MSI Claw 8 AI+ Handheld with New Arc Graphics Driver 32.0.101.6877 Update

Intel has rolled out an essential graphics driver update to resolve the frustrating audio glitch affecting the MSI Claw 8 handheld. This update aims to enhance the gaming experience for users of this device.

Intel Releases Graphics Driver Update to Eliminate Audio Glitches on MSI Claw 8 Handheld

Recently, the introduction of Intel’s Arc Graphics driver version 32.0.101.6874 led to a significant audio bug impacting various handheld gaming devices, specifically the MSI Claw 8 AI+ and Claw 7 AI+.Gamers utilizing systems powered by the Core Ultra Series 2 processors experienced degraded audio quality and in some cases, overall performance issues.

Reports from users highlighted the irritating nature of audio disruptions. Many found that the most viable temporary solution was to revert to a prior driver version. Intel also recommended this workaround, suggesting that users roll back to driver version 6795 in a community announcement. While some users experienced relief by disabling Intel’s AI Boost feature, others found themselves still grappling with the audio issues.

The disruption was serious enough that it resulted in users experiencing 100% CPU usage and prolonged loading times on their devices. Thankfully, Intel has now released the Arc Graphics driver version 32.0.101.6877, which is designed to permanently address these concerns. The release notes confirm:

Intel® Core™ Ultra Series 2 with built-in Intel® Arc™ GPUs: ▪ Certain handheld devices may experience audio glitches and lower than expected performance while audio is playing.

This update is a significant step towards restoring normal functionality. We strongly encourage users of the MSI Claw 7 and Claw 8 handhelds to download the updated driver. Importantly, those using the earlier Claw 7 handhelds featuring Meteor Lake processors can rest easy, as this issue primarily affects devices utilizing the Core Ultra Series 2 CPUs. Currently, the MSI Claw 7/8 AI+ are the only models that fall into this category.

To access the full release notes for the latest Arc Graphics driver version 32.0.101.6877, visit Intel’s official website. You can also download the required driver here.

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