Fix for Microsoft Account License Bug in Office 2024 Installations

Recent Microsoft 365 Bug Fixes: Key Updates for Office Users

This morning, we reported on a concerning bug affecting Microsoft 365, particularly within Office applications such as Word. Many users were alarmed to see warnings about their Microsoft 365 licenses being “deactivated soon.”Fortunately, Microsoft has provided a workaround and outlined steps for users to assist their engineers in investigating this issue further. For a comprehensive overview, please refer to our dedicated coverage.

Clarification on Office 2024 Licensing Confusion

In addition to the aforementioned issue, Microsoft has addressed another glitch pertaining to Microsoft Accounts (MSA). This bug misidentifies the Office 2024 application as an earlier version, like Office 2021 or Office 2019, when a user holds licenses for both. Simply reinstalling Office 2024 does not resolve the confusion, which could potentially alarm users who have recently upgraded to the newest iteration of Office.

Understanding the Bug

While this issue is not harmful, the miscommunication regarding the version can understandably lead to user anxiety. Microsoft has explained the nature of the problem and has highlighted the resolution pathway. Based on their information, it seems that rectifying the situation involves a straightforward update to the application.

ISSUE

When a Microsoft Account (MSA) contains licenses for both Office 2024 and a previous version (like Office 2021), the newly installed Office 2024 may still display the older version in its backstage view.

STATUS: FIXED

To resolve this issue, users are advised to install the latest update for Office 2024.

For more detailed instructions on how to apply updates, please visit Install Office updates.

Further Information

For additional insights and a support article regarding this issue, please refer to the information available here on Microsoft’s official website.

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