Apple Vision Pro Users Experience Buyer’s Remorse Over High Cost And Ongoing Comfort Issues With Headset

The Apple Vision Pro, which carries a hefty price tag of $3, 499, appears to have fallen short of expectations for many of its buyers. Besides the steep cost, users are reportedly grappling with numerous issues that detract from their experience. Despite Apple introducing new features through updates to visionOS, negative first impressions may linger, potentially influencing the market for future headsets from the tech giant.

Challenges Faced by Current Apple Vision Pro Owners

Recent insights suggest that many initial buyers are experiencing significant buyer’s remorse. According to a report from MacRumors, an estimated fewer than 500, 000 units of the Apple Vision Pro have been shipped. Despite the high entry cost, users are dissatisfied for a variety of reasons beyond price. One major complaint is the discomfort associated with extended usage. The headset weighs between 600 and 650 grams, rendering it heavier than its competitors and leading to fatigue after about an hour of wear.

Tovia Goldstein, a 24-year-old New York City resident, noted that the uncomfortable fit and restricted app ecosystem significantly limited his viewing experience. Additional criticisms include a sluggish startup time for accessing the visionOS App Store, as well as delays when booting up the device to connect it with its external battery puck. Analysts like Ming-Chi Kuo of TF International Securities previously indicated that the initial price would hinder the success of the Apple Vision Pro, suggesting that a lack of diverse use cases and insufficient apps could further exacerbate the situation and lead to higher return rates for these devices.

Poor Resale Value and Financial Loss

The resale prospects for the Apple Vision Pro are grim compared to other Apple products. Feedback from users highlights that the resale market is not favorable, with some owners seeing substantial financial losses. For instance, Anthony Racaniello, a media studio operator from Philadelphia, sold his device for just $1, 900, incurring a staggering 46% loss. Interestingly, he expressed no regret about parting ways with the headset.

As the Apple Vision Pro struggles with user satisfaction and resale challenges, it raises questions about the future of Apple’s foray into high-end headsets and augmented reality. For potential buyers considering this premium product, it might be wise to evaluate these critical insights before making a purchase.

News Source: The Wall Street Journal

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